FAQ
Q: What if I can’t remember my employee ID?
A: You must have the correct employee ID in order to punch into Expedite Timeclock. If you can’t remember your employee ID or have not received one, please contact your service manager to obtain the information. Your service manager can also take care of any missed punches that occurred as a result of not being able to clock in.
Q: How do I record my punch in and out throughout the day?
A: After entering your employee ID, click the “Punch In” button if you are arriving to work or the “Punch Out” button if you are leaving work. You should also be punching in and out as you leave and return from lunch.
Q: Should I punch out for breaks?
A: You should not punch out for breaks since the timeclock system is designed to track time that you will be paid. Breaks are paid periods of time that should not be tracked within this timeclock system.
Q: What if I forget to punch in or out?
A: If you do forget to punch in or out, please do not try to fix it yourself by adding extra punches. Please document the time and day of the missed punch and contact your service manager to help add the punch for you. This punch will have to be approved with the rest of your punches by your supervisor at the end of the week.
Q: Why am I sometimes prompted to select an assignment after clicking the ‘Punch In’ or ‘Punch Out’ buttons?
A: You will only be prompted to select an assignment if you have more than one assigned to your employee ID. If you are on multiple assignments, we need to know which assignment to assign your time worked so we require your selection. If you show assignments listed that you are not currently working, please contact your service manager who can close the others out for you to avoid this selection screen in the future.
Q: Who do I contact with questions?
A: If you have further questions, please contact your service manager for assistance.
